Shipping is calculated at checkout.

Once your order has been submitted, we can’t cancel or amend it. That includes where you have forgotten to add a discount code. Please note that a discount code won’t work on bundle offers or already discounted items. 

Once your order has been submitted, we can’t cancel or amend it. However, you may be able to return the product as per our Shipping and Returns policy. 

Please email us at contact@harkerherbals.com if you have any complaints about your product. Our team may ask you to return the product to us for further investigation and, if the product is found to be faulty, provide a refund or replacement product. Please see our Shipping and Returns policy for our full Ts&Cs.

We don’t accept returns of product purchased through a third party.  Please contact the retailer where you bought the product, and they will take care of you. 

As our products are made using all natural ingredients, there may be a seasonal variation that affects the flavour slightly.   This is normal for genuine natural products.

We make all our products at our Harker Herbals manufacturing facility in Hastings, New Zealand.

All of our products use only plant-sourced ingredients with some products adding a mineral (iron or zinc).

We always recommend consulting your health practitioner before taking our products if you are taking prescribed medication. Some herbs can interact with different medications and impact how they work. In particular, any blood-thinning medications may be impacted by some of the herbs in our tonics and syrups.

You can email us on contact@harkerherbals.com to reach our qualified naturopaths for more help.